What is the Power of One® Philosophy?
At Mercedes-Benz of Farmington, we believe simplicity improves the vehicle purchase and ownership experience. We’ve invested in technology and training to simplify transactions and ensure a personalized, transparent, and efficient experience. We empower our guests throughout their vehicle ownership and provide a congruent guest experience across all departments—Sales, Finance, and Service. That’s the Power of One® philosophy.
Our One Promise℠ to You
It all started with our One Promise℠ philosophy in Sales – One Price. One Person. One Hour.® Our goal is to ensure your car purchasing journey is as pleasant as can be. We believe the dealership should serve your needs, not vice versa. The process of haggling for a great deal shouldn’t be a source of stress or conflict, so we’ve cultivated a setting where all customers are guaranteed a fair purchase price, no matter their ability to negotiate. A dedicated Client Advisor customizes the entire buying process for you, showing complete regard for your time and the needs of your family or business.
One Price℠
We price our inventory aggressively through daily market analyses – an up-front benefit with no surprises or hidden fees.
One Person℠
You’ll work with the same salary-based client advisor from start to finish: no finance managers, no towering desks, and no intimidation tactics. We’re here for you every step of the way.
One Hour℠
Your time is valuable. Once you’ve committed to purchasing terms, we dedicate our efforts to finalizing your paperwork and vehicle for delivery in less than one hour.*
One Protect℠ Finance and Insurance Protection
One Protect® Finance and Insurance Protection Products exemplify the Power of One® philosophy by ensuring simplicity, transparency, and communication for a stress-free automotive purchase. Your dedicated Client Advisor will guide you through all available vehicle purchase options and protection packages, making the process straightforward and clear. Browse our Finance and Insurance products at upfront, transparent prices to see how they affect the bottom line and decide which options best suit your lifestyle and driving habits. We empower you to have a seamless and personalized experience tailored to your needs and preferences, ensuring complete satisfaction and peace of mind.
SchompWay℠ Service
Our commitment to exceptional service continues long after the sale. SchompWay℠ service, rooted in the Power of One® policy, ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit. We utilize modern technology to show you precisely what we find when inspecting your vehicle, communicate effectively, and keep you informed throughout the process with all available information regarding your vehicle so you can make informed decisions. Whether you visit for routine maintenance or unexpected repairs, all guests receive the same consistent, world-class Mercedes-Benz of Farmington experience under any of our rooftops.
*One Hour℠ period starts once you have selected the vehicle, accessories, and agreed to net trade-in value and credit terms. Not applicable to vehicles for which accessories need to be physically added. If the selection of final aftermarket products requires further lender approval, one hour period may not apply.
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